THE ISSUES OF MODELING OF BUSINESS PROCESSES IN ACCORDANCE WITH THE STANDARDS OF ISO 9000

This article examines approaches to business processes modeling according to ISO 9000. The authors of the article reviewed existing approaches to description of business processes and further improvement of the cost management system with the purpose of their reducing; the logic of model construction, structure of the business process, approaches to description of processes are discussed; methods for business process optimizing depending on the results of their visual assessment are proposed in the article; seven stages of description of the set of individual business processes of the company are proposed; the features of notation and tool environment used for modeling are analyzed; the capabilities of notations ARIS eEPCs, IDEF0, IDEF3 are compared.

business process, ISO 9000 standard, modeling, business processes optimization, process structure, classification processes, cost management, reengineering, ARIS eEPCs, notation IDEF0, IDEF3, DFD