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WAREHOUSE SERVICES OF INTERNAL CORPORATE OUTSOURCER AS A KIND OF BUSINESS SERVICES

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PDF: Author(s): Chernova D. V., Satdinov N. Sh., Voytkevich N. I.,
Number of journal: 3(48) Date: August 2019
Annotation:

The development of warehouse services of service organizations requires theoretical substantiation of the content of this type of services, their place in the business services. The study of the content and classifications of business services and industrial services revealed the lack of unity of views on the composition of business services, on their classification. Based on the analysis of scientific publications of Russian and foreign researchers on the content of the B2B market, arguments are presented that prove that warehousing services provided by service organizations are one of the types of business services, since possess all their characteristic features and are intended for enterprises and organizations. The most essential characteristics of warehousing services as a type of business services are their positive impact on capital growth and business efficiency, both of the service organization itself and of service consumers, aiming at meeting the production needs of customers. The article defines warehousing services as a special type of business services that satisfies the production needs of customers in the complete supply of material resources and goods in the required volumes and with the required frequency, in providing conditions for storing material resources and goods, and in managing individual warehouse operations. The complexity of warehousing services was proved by the example of the activities of specialized service organizations — intra-corporate outsourcers operating in a number of Russian holding companies. Characterized by the individual components of the contents of the warehouse services components: logistics, marketing, information, credit and financial and production for the preparation of material resources for consumption. It is the presence of the marked components in the content of the warehouse service that makes it difficult to include the warehouse service in one or another classification group, but the dominance of the logistic component makes it possible to assign the warehouse service to the category of logistics services.

Keywords:

business services, classification, “B2B” market, warehouse service, service characteristics, sourcing, outsourcing, intracorporate outsourcer, holding, service complexity.

For citation:

Voytkevich N. I., Chernova D. V., Satdinov N. Sh. Warehouse services of internal corporate outsourcer as a kind of business services. Business. Education. Law, 2019, no. 3, pp. 39–44. DOI: 10.25683/VOLBI.2019.48.345.