METHODOLOGICAL APPROACHES TO THE STUDY OF THE FORMATION OF CROSS-CULTURAL COMPETENCIES AMONG MANAGERS IN HIGHER EDUCATION INSTITUTIONS

The article is devoted to the problems of the formation of cross-cultural competencies in the process of training managers. The globalization of markets determines the need to train managers with new thinking and skills to manage employees of different cultures. Today, intercultural communication is regulated by various groups of competencies, including verbal, non-verbal, and cultural, and is implemented in the context of communicative events that contain both universal elements and elements of national culture. The possession of cross-cultural competencies when communicating with representatives of other cultures requires certain knowledge and skills that can be obtained in the course of training and personal experience, both in private life and in professional activity. Cross-cultural competencies allow managers not only to adequately interact with people of other cultures, but also to effectively conduct business anywhere in the world. The purpose of the article is to identify the knowledge of cross-cultural competencies of management students and to determine the possibility of their development for cross-cultural and interethnic communication, which is due to the needs of professional activity. Based on the conducted experiment, the author revealed the level of knowledge of intercultural competencies among future managers, which led to the conclusion that it is necessary to search for new approaches to training managers, taking into account intercultural relations in the context of international academic and economic mobility. Taking into account that professionals in the field of international business need new knowledge, skills and abilities, the author considers the possibility of developing Methodological recommendations for the discipline “Intercultural competencies”. The author proves that success in business depends on the development of cross-cultural competencies in all business representatives, which is a clear advantage.

methods, cross-cultural competencies, manager, cross-cultural interaction, professionalism, international business, pedagogical technologies, experiment, survey, culture, communications, professional activity, professional education, mobility.

Neparko M. V. Methodological approaches to the study of the formation of cross-cultural competencies among managers in higher education institutions. Business. Education. Law, 2021, no. 3, pp. 373—377. DOI: 10.25683/VOLBI.2021.56.304.