Business-communication in emotiology (on communicative situations in service)

This article is about business-communication in emotiology (linguistics of emotions). There is a theory of an emotive businesscommunication. An emotive business-communication is specific as it is limited by its genre and style. There is an author definition of the concept business-communication. The article includes some results of the comparative research this concept in different sciences. There are some example of communicative situations in modern service. The verbalization of emotions and feelings of speakers is shown. The emotive component of businesscommunication in modern service is considered to be one of the most important ones. There is an idea of consideration of linguistic characteristics of business-communication in process of training of bachelors in service.

business-communication, service sphere, communicative situation, emotive communication, emotion of speakers, emotiology as a science, verbalization of emotions, genre and style features, linguistic theory of emotions, emotive component