CONTEMPORARY CONCEPTS OF INTEGRATED QUALITY MANAGEMENT IN MANUFACTURING AND LOGISTICS SUPPLY CHAINS: FROM TQM TO IMS UNDER GLOBAL UNCERTAINTY
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Author(s): | Marusinina E. Yu., |
| Number of journal: | 2(75) | Date: | June 2026 |
| Annotation: | The article presents a comprehensive comparative analysis of modern approaches to quality management in manufacturing and logistics supply chains, focusing on three key concepts: Total Quality Management (TQM), Supply Chain Quality Management (SCQM), and Integrated Management Systems (IMS). These concepts are examined not in isolation but as complementary levels of a unified methodological triad. The study identifies their underlying assumptions, strategic objectives, governance scope, and the logic of transition from intra‑organizational control to inter‑organizational quality management and standard‑based integration of management systems. Special attention is paid to the evolution of management paradigms from inspection and statistical control of processes towards process‑based, proactive, and systemic quality management that covers the entire value chain. On this basis, TQM, SCQM, and IMS are interpreted as successive stages in the expansion of the “field of view” of quality management — from operations and individual firms to supply chains and broader ecosystems. The article analyzes global trends in the development of SCQM 4.0, which builds on the convergence of digital technologies, data analytics, and classical TQM principles within an inter‑organizational quality management framework. Drawing on foreign and Russian experience in implementing IMS, the study identifies institutional, organizational, and infrastructural‑digital barriers that limit the realization of the potential of integrated systems in Russian industrial practice. It is argued that the proposed triad model (TQM–SCQM–IMS), unfolding in the digital environment into the SCQM 4.0 paradigm, provides a methodological basis and practical guidelines for designing multi‑level quality management systems, cascading requirements to sub‑suppliers, and enhancing the resilience of manufacturing and logistics supply chains. | ||
| Keywords: | Total Quality Management / TQM, Supply Chain Quality Management / SCQM, Integrated Management System / IMS, supply chain, ISO 9001, ISO 14001, ISO 28000, ISO 45001, quality management, manufacturing logistics, global uncertainty, SCQM 4.0 |
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| For citation: | Marusinina E. Yu. Contemporary concepts of integrated quality management in manufacturing and logistics supply chains: from TQM to IMS under global uncertainty. Biznes. Obrazovanie. Pravo = Business. Education. Law. 2026; 2(75):114—121. DOI: 10.25683/VOLBI.2026.75.1638. |
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