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ANALYSIS OF COMPLIANCE OF THE BUSINESS PROCESSES OF THE COMPANY’S SOCIAL RESPONSIBILITY ARRANGEMENT USING THE EXAMPLE OF “AEROFLOT” PJSC

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PDF: Author(s): Voronina N. F.,
Number of journal: 4(53) Date: November 2020
Annotation:

The procedure of systematically obtaining information to determine the assessment, identify the organization in order to improve its performance in the analysis and is caused by the competitive position of the company. The main goal of analyzing business processes is to improve their activity through effective management decisions. In the article, the author examines the analysis of the company’s business processes based on open non-financial reporting as a source of information for assessing corporate social responsibility, which makes it possible to find relationships between many processes in an organization, to conduct a quantitative and qualitative assessment of the company’s corporate social responsibility for compliance with the international standard ISO 26000 It has been substantiated that the results of the assessment by the parameters of corporate social responsibility are the basis for making decisions in the field of improving corporate social responsibility, forming a tendency towards sustainable development of the company, developing and implementing key performance indicators. This assessment allows identifying the compliance of arrangement of the company’s work with the requirements of the international standard and forming the necessary prerequisites for sustainable development of companies in the modern Russian economy. The author analyzed the activities of “Aeroflot” PJSC in accordance with the requirements of the international standard ISO 26000 and the Methodological Recommendations of the Russian Union of Industrialists and Entrepreneurs on the basis of the open-access non-financial reports. In the course of the analysis, conclusions were drawn and justifications were given for the compliance of the company’s business processes with the requirements of the standards. Arrangement of the company’s activities in accordance with the standard of corporate social responsibility in the day-to-day operations allows companies to achieve competitive advantages by improving the non-financial risk management system, achieving the status of a reliable partner by improving their reputation.

Keywords:

non-financial reporting, corporate social responsibility, business processes, sustainable development, corporate policy, performance analysis, company, social responsibility, community development, efficiency.

For citation:

Voronina N. F. Analysis of compliance of the business processes of the company’s social responsibility arrangement using the example of “Aeroflot” PJSC. Business. Education. Law, 2020, no. 4, pp. 216–220. DOI: 10.25683/VOLBI.2020.53.471.